FAQ Corona virus for flex workers

The corona virus has a great impact on everyone. These are unprecedented and uncertain times, especially for flex workers. Please find below an overview of all questions you might have in your situation during the corona crisis.

FAQ Coronavirus voor flexkrachten (Nederlands)

Please note that this FAQ will be updated on a daily basis.

Whenever new measures or updates are announced, you will find the implications for flex workers below. Monitor this page for the latest information, but do not hesitate to reach out through the contact form below if you have any additional questions. 


FAQ Corona virus for flex workers


1. Am I entitled to salary payments when I am unable to work due to the coronavirus?

This depends on the specific reason due to which you are unable to work. Two situations are described below.

  1. You cannot work because you are infected with the coronavirus.The same rules apply as when you would be sick in normal circumstances. You are entitled to 90% of your normal salary in the first year (in compliance with the collective labour agreement). The standardized illness guidelines for flex  workers apply here.
  2. You cannot work due to another reason than your own illness. For example; you are in self-quarantine or you are home because your company is closed. In these circumstantial situations in general the rule is that you are entitled to salary payments, unless the reason that you are not working is your fault. If you are obligated to remain home (e.g. self-quarantine or company closure), then you are not sick, but you do remain the right to salary ifyour contract stipulates a set number of hours.
2. I’m in quarantine under strict instruction by the RIVM (Dutch National Institute for Public Health and the Environment). Will my salary payment continue?

Yes. if you are obligated to stay in quarantine, depending on your labour contract. You can find the type of contract in Pay4me.

3. How long will my salary payment continue?

This depends on the type of labour contract that you have. Please note that if or when your salary stops, you will be able to apply for social benefits of the UWV (Employee Insurance Agency). You can find your type of contract in Pay4me.

4. My employer is no longer offering me work due to the coronavirus. What happens now?

Your employer can always decide to terminate the work, but whether you still receive your salary depends on the type of labour contract you have. If your salary payments stop you can apply for social benefits. The consequences of the coronavirus for your salary payments depend on your contract type. You can find your type of contract in Pay4me.

5. Can my employer apply for the ‘shortening of working hours arrangement’?

This arrangement has been cancelled due to the coronavirus. Instead, the government is working on supplementary rules and regulations (in Dutch Tijdelijke Noodmaatregel Overbrugging voor Werkbehoud, also referred to as NOW). Amongst other things, these new measures will help employers bear personnel costs. In addition, this new measure will also apply for flex workers.

Unfortunately, it is still unclear how exactly the new regulations will turn out in practice. Be advised that Pay for People is closely monitoring any updates regarding the new regulations and will update this page accordingly. As soon as the implications become clear, we will consult your employer as well.

6. What should I do if I think I'm infected with the coronavirus?

Call in sick with our service desk at +31 (0) 10 – 311 28 10. Naturally, call your doctor as well.

7. Can I invoke my right to short-term emergency leave if I have to stay at home to take care of my kids?

Yes, you can invoke your right to a short-term emergency leave, but only for a short duration. For instance, if you have to stay home for children that fall ill, or when the day-care suddenly closes. You also have the option to use your regular number of days off. The duration of the number of consecutive days of your leave of absence depends on your type of labour contract and your accumulated reservations.

8. Can my employer force me to comply to preventative measures?

Yes. You are obligated to follow orders in the category ‘reasonable instructions in the method in which your work should be executed’. This includes hygiene instructions to avoid a coronavirus infection. When you decide not to follow your employer’s instructions, the employer is allowed to take action.

9. I don’t want to work because I’m afraid of getting infected by the coronavirus. Can I stay home?

If you are not especially at risk in the work you do, your employer is allowed to obligate you to come to work. If you decide not to comply, this officially indicates ‘refusal of work’ and your salary payments could be terminated. You will receive a warming before this happens. When you find yourself in this situation it could be better to take some holiday days.

Are you afraid of infecting your colleagues? If you have compelling reasons to think you might pose a risk to you colleagues, such as a holiday in Italy, then you are right in staying home. Please consult your employer about a solution, for instance working from home.

10. Can my employer ask me to do a preventative health check in order to avoid corona infections among colleagues?

No, this is not allowed. For example, your employer is not allowed to check you for a fever. If your employer suspects that you are sick, he is allowed to send you home and advice you to call your doctor. Confirmation of a corona infection does allow your employer to deny you access to the workplace.

11. Is my employer allowed to ask after my health?

There are strict privacy rules for this situation. Your employer can ask you where you’ve been on holiday and is also allowed to ask after your health. However, you are not obliged to provide your employer with an answer. If you do answer, your employer is not allowed to document your response. This also goes for Pay for People, your legal employer.


Any other questions?

Did you not find your answers on this page? Please do not hesitate to reach out through the contact form below.

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